Terms of Service

1. Service Description

Outfitap is a virtual try-on application that uses artificial intelligence to generate previews of how clothing and outfits may look on you. The results are AI-generated approximations and may not perfectly represent how a garment will actually look or fit in real life. Results should be used for reference and entertainment purposes only and do not constitute a guarantee of fit, colour accuracy, or appearance.

2. Eligibility

You must be at least 16 years old (or the minimum age required in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you confirm that you have the consent of a parent or legal guardian.

3. Acceptable Use

You agree to:

• Use only photos of yourself or photos for which you have explicit permission from the person depicted
• Not upload explicit, illegal, defamatory, or offensive content
• Not upload photos containing nudity, swimwear, or lingerie - whether in person photos or outfit photos. For the safety and privacy of all users, such content is not permitted and will be automatically rejected. Photos blocked by content moderation may be retained in memory for up to 7 days for debugging and review purposes, then permanently deleted
• Not attempt to reverse engineer, decompile, disassemble, or create derivative works of the App
• Not use the Service for any unlawful or fraudulent purpose
• Not attempt to circumvent rate limits, credit restrictions, or usage controls
• Not use automated tools, bots, scrapers, or any non-human means to access the Service
• Not interfere with or disrupt the integrity or performance of the Service
• Not attempt to bypass device attestation or integrity verification

We reserve the right to suspend or terminate your access immediately and without notice if you violate these Terms or engage in any activity that could harm the Service or other users.

4. Try-On Credits

The App operates on a credit-based system. Each virtual try-on normally consumes one credit. Complimentary Website credits are described below. Credits and promotions work as follows:

• Starter credits: New users receive a one-time starter credit grant on first registration. Starter credits are non-transferable and do not automatically refill.
• Website welcome credits: Eligible Website users may receive two complimentary credits after email verification. These are added to the user's normal credit balance and each successful try-on consumes one credit. Availability is limited, is not guaranteed, and is subject to browser, network, daily, and automated abuse controls. Creating additional accounts to repeat the promotion is prohibited.
• Purchased credits: Additional credits can be bought as one-time in-app purchases (credit packs). Purchased credits do not expire and are retained across billing cycles until used.

We reserve the right to modify starter credit grants or credit pack sizes at any time. Any changes will not affect credits you have already acquired.

5. Subscriptions

Subscriptions are billed through the Apple App Store or Google Play Store. By subscribing, you agree to their respective terms and billing practices.

• Subscriptions automatically renew at the end of each billing period (weekly or monthly, depending on the plan chosen) unless cancelled at least 24 hours before the end of the current period.
• You may cancel your subscription at any time through your app store account settings (Apple: Settings > Apple ID > Subscriptions; Google: Play Store > Payments & subscriptions).
• Cancellation takes effect at the end of the current billing period. You will retain access to subscription benefits, including any remaining period credits, until the period ends.
• Unused period credits do not roll over to the next billing cycle and are forfeited upon cycle reset or subscription cancellation.
• Purchased credits are unaffected by subscription cancellation and remain available until used.

Refunds are handled exclusively by Apple or Google per their respective refund policies. We do not process payments or refunds directly. To request a refund, contact Apple Support or Google Play Support through your app store account.

6. Content Moderation

Uploaded photos are automatically screened by our AI content moderation system to detect and reject inappropriate, explicit, or offensive content. If a photo is rejected, no credit is consumed. Repeated violations may result in suspension or termination of access.

7. Intellectual Property

The Outfitap App, Website, and all related intellectual property — including design, code, AI models, branding, trademarks, and documentation - are owned by Decantech and protected by applicable intellectual property laws.

You retain full ownership of the photos you upload. AI-generated try-on images are provided for your personal, non-commercial use. You may save and share your results freely for personal purposes. Commercial use of generated results (advertising, resale, etc.) requires our prior written consent.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes in detail how we handle your photos, data, and the third-party services we use. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Specifically, we do not warrant:

• The accuracy, realism, or reliability of virtual try-on results
• That results will accurately represent how a garment will look or fit on you in real life
• Uninterrupted, timely, secure, or error-free operation
• Compatibility with all clothing styles, body types, lighting conditions, or photos

You acknowledge that AI-generated results are approximations and accept full responsibility for any purchase decisions made based on them.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Decantech shall not be liable for:

• Any purchase decisions made based on virtual try-on results
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Any loss of profits, data, goodwill, or other intangible losses
• Any unauthorized access to or alteration of your data
• Any interruption or cessation of the Service

Our total aggregate liability for any and all claims arising from or related to the Service shall not exceed the total amount you paid to us (through app store subscriptions and purchases) in the 12 months preceding the event giving rise to the claim, or €50, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or death or personal injury caused by negligence.

11. Termination

You may stop using the Service at any time by uninstalling the App. We may suspend or terminate your access at any time, with or without cause, if we reasonably believe you have violated these Terms. Upon termination:

• Any unused free and period credits are forfeited immediately.
• Purchased credits are forfeited if termination is due to your violation of these Terms.
• Your device identifier and associated data will be deleted per our Privacy Policy retention schedule.

12. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. Material changes will be communicated by updating the “Last updated” date at the top of this page and, where appropriate, through a notice in the App. Continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of France, without regard to conflict of law principles.

In the event of a dispute, you agree to first attempt to resolve it amicably by contacting us at support@outfitap.com. If the dispute cannot be resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of France.

For consumers within the European Union: nothing in these Terms affects your mandatory rights under EU consumer protection law, including your right to bring proceedings in the courts of your country of residence. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, power outages, internet disruptions, governmental actions, or third-party service failures.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed. All remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Decantech regarding your use of the Service and supersede all prior agreements, communications, and understandings, whether written or oral.

17. Contact

For any questions regarding these Terms, please contact us at: support@outfitap.com

Decantech · France